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Legal

PRIVACY POLICY (GDPR COMPLIANT)

Last Updated: 26/01/2026

1. Introduction

Global Novus ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you visit our website or engage with our automation and integration services.

2. Data Controller

Global Novus is the controller for the processing of personal data.

  • Legal Entity: Global Novus (Eenmanszaak)
  • Location: Eindhoven, The Netherlands
  • Chamber of Commerce (KVK) Number: 99468468
  • Contact: giovannimoras04@gmail.com

3. Data We Collect

We collect information to provide our services and improve your experience:

  • Identity Data: Name, job title.
  • Contact Data: Email address, phone number, billing address.
  • Technical Data: IP address.
  • Client Data: In the course of building automations, we may process data contained within your CRM or internal systems (e.g., customer lists). In these cases, we act as a Data Processor and you remain the Data Controller.

4. How We Use Your Data

We use your data strictly for the following purposes:

  • To register you as a new client.
  • To deliver our services (Audits, Architecture, System Integration, Calibration).
  • To manage payments and collect fees.
  • To comply with legal obligations (e.g., Dutch tax retention laws).

5. Data Sharing

We do not sell your data. We may share data with trusted third parties solely to run our operations:

  • Service Providers: Hosting services, invoicing software, and the specific tools we integrate for you (e.g., HubSpot, Slack, n8n) strictly as required for the automation.
  • Legal Authorities: If required by Dutch law.

6. International Transfers

Some of our third-party tools are based outside the EEA (European Economic Area). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring standard contractual clauses (SCCs) are in place.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

8. Your Legal Rights

Under the GDPR, you have the right to:

  • Request access to your personal data.
  • Request correction or erasure of your data.
  • Object to processing.
  • Request restriction of processing.